Work

The Song of Significance – Seth Godin

The Song of Significance: A New Manifesto for Teams by Seth Godin
Date read: 5/23/24. Recommendation: 8/10.

Our work matters. And the old way of working built upon mechanizing people, redundant tasks, “management,” and compliance, are no longer serving us. As Godin discusses, we’re all faced with a choice in how we approach leadership and our work: do we want to lead, create work that matters, and build alongside people who care? This is the song of significance. It’s up to us to create the conditions for both ourselves and others to pursue meaningful work through trust, agency, and dignity. Check out my notes below or Amazon for details and reviews.

My Notes:

The choice is ours:
Decision we are all faced with: “To lead, to create work that matters, and to find the magic that happens when we are lucky enough to cocreate with people who care.” Seth Godin

Best job factors:
In a survey of 10,000 people describing the conditions of the best job they ever had, the top four characteristics were: 1) I surprised myself with what I could accomplish, 2) I could work independently, 3) The team built something important, 4) People treated me with respect.

People want agency and dignity.

Song of significance:
Work that matters, creating a difference, being part of something, and doing work we’re proud of.

“This is what motivates people to do the work that can’t be automated, mechanized, or outsourced.” Seth Godin

“Work is the expression of our energy and our dreams.” Seth Godin

“Bigger isn’t the goal, better is.” Seth Godin

The most valuable skills:
“What companies need has shifted, and suddenly. Instead of cheap labor to do the semiautomated tasks that machines can’t do (yet), organizations now seek two apparently scarce resources: creativity and humanity. Both skills involve dealing with other humans, creating strategies, and finding insights in a fast-moving world.” Seth Godin

“The planet does not need more successful people, but it does desperately need more peacemakers, healers, restorers, storytellers, and lovers of every kind.” David Orr

Management vs. leadership:
“We shouldn’t be doing management to our employees. If we’re good, though, we might be able to do it with them.” Seth Godin

“You tell me where you’re going and what you need. You make promises about your commitment and skills development. I’ll show up to illuminate, question, answer, spar with, and challenge you. I’ll work tirelessly to make sure you’re part of a team of people who are ready to care as much as you do.” Seth Godin

“Management runs a race to the bottom; leadership offers a chance to run for the top.” Seth Godin

Create conditions for other people to do work that matters: “Leadership is the art of creating something significant.” Seth Godin

“If you want to lead, you’ll need to be trusted. One way to do that is to make promises openly and consistently—and then keep them.” Seth Godin

Conforming:
Racking up meaningless points: “Work and school and our leisure time are becoming an endless hamster wheel, with small treats doled out for behaviors that feed corporations, not our souls.” Seth Godin

“How many followers do you have online? How much can you fit in? Here’s today’s dot, go stand on it.” Seth Godin

Disrupt yourself:
“What got us here isn’t going to get us there.” Seth Godin

Microsoft, under Steve Ballmer, chose convenience over significance and nearly rendered themselves obsolete. 

“The people you hire to follow instructions are rarely the people who will help you build something of innovation and substance.” Seth Godin

“Great work creates more value than compliant work.” Seth Godin

“Those who say it cannot be done should not interrupt those who are doing it.” Kathrin Jansen

Our job is to dance with fear: “And dancing with fear requires significance, tension, and the belief that we’re doing something that matters.” Seth Godin

“Change is the essence of work. Industrialism fears change; significant organizations cause it.” Seth Godin

“We don’t apologize for change because change is the point.” Seth Godin

Tension:
“Without tension, we wait. Without a deadline, we meander. Without urgency, it’s easier to stall.” Seth Godin

“Tension is not something to avoid. You can’t walk outside on a sunny day without casting a shadow, and you cannot create significant without encountering tension.” Seth Godin

“Significance is inconvenient.” Seth Godin

“You don’t need more time. You simply need to decide.” Seth Godin

Trust:
Joni Mitchell worked with Jaco Pastorius and Herbie Hancock on her breakthrough album, Mingus. Herbie asked Jaco if they were supposed to play the music as it was written. “She wants you to paint. That’s something you can do, Herbie. Paint.

“Jaco and Herbie brought genius to that record. And Joni brought the guys to provide large blanks for them to paint.” Seth Godin

“Culture that is based on goodwill and connection is more resilient, faster moving, and more productive than one that is based on mystery, selfishness, and power. Don’t hoard. Don’t hoard information, interoperability, access, or love.” Seth Godin

It Doesn’t Have to Be Crazy at Work – Jason Fried and David Heinemeier Hansson

It Doesn’t Have to Be Crazy at Work – by Jason Fried and David Heinemeier Hansson
Date read: 5/7/19. Recommendation: 8/10.

The book outlines lessons from Basecamp and how to run a calm company. Refreshing resource, particularly for those who get caught up in the chaos of work. They discuss why calmness is a productive emotion and the work structure they use at Basecamp to help sustain that. Fried and Heinemeier Hansson also dig into work ethic, the danger of meetings, the importance of saying no, the myth of low-hanging fruit, why they ship before they test, and the rationale for why they only have a single product. It’s a great, short read that will help you challenge the status quo.

See my notes below or Amazon for details and reviews.

My Notes:

Calmness = productive emotion:
Goal at Basecamp is to be a calm company. Similar to Phil Jackson’s approach to pre-game speeches or halftime speeches. Remain calm and in control.

“Calm requires getting comfortable with enough.”

“Becoming a calm company is all about making decisions about who you are, who you want to serve, and who you want to say no to. It’s about knowing what to optimize for. It’s not that any particular choice is the right one, but not making one or dithering is definitely the wrong one.”

In victory, learn when to stop (Robert Greene, 48 Laws of Power)
Basecamp currently generates tens of millions of dollars in profit and they’re happy with that. Not obsessed with doubling or tripling market share. Focused on serving existing customers well. 

Example, they’ve kept fixed monthly fee instead of per-seat business model. Helps them avoid conflicts of interest where biggest customer holds power over the product and controls your time. 

Also, why they only have a single product. 

Work structure:
Projects are typically six weeks cycles, followed by two weeks to wander and decompress. 

Monthly “heartbeats” written by the team lead to summarize progress that’s been made. Boils key learnings down to essential points. Automatically removes the noise of the day-to-day by taking a broader perspective.

Work ethic:
Effectiveness > busyness.

Point of diminishing returns: “Creativity, progress, and impact do not yield to brute force.”

Make the best decision that you’re able to now and avoid indecision: “Accept that better ideas aren’t necessarily better if they arrive after the train has left the station. If they’re so good, they can catch the next one.”

Saying no and getting more done:
Say no, claw back time: “The only way to get more done is to have less to do.” (Similar to Nassim Taleb’s quote, “You want maximal free time, not maximal activity, and you can assess your own ‘success’ according to such a metric.”).

“No is no to one thing. Yes is no to a thousand things.”

“When you say no now, you can come back and say yes later.”

“No is calm but hard. Yes is easy but a flurry.”

Myth of low-hanging fruit:
The idea that you can instantly move needles because you’ve never tried before is delusional. Almost always requires difficult work.

Hiring and talent:
“Stop thinking of talent as something to be plundered and start thinking of it as something to be grown and nurtured.”

Ship it:
Simulated environments provide simulated answers. If you want to know the truth about your product, you have to ship it and see how real customers use it in their natural environment. 

Basecamp doesn’t beta test. They don’t put things in front of users before they’re ready for production. Slow and timid response to feedback might help them catch a few things, but they value speed and conviction over safety.